our Faq's
Do you offer a warranty for your taxi services?
Yes, we offer comprehensive service guarantees for all our taxi services. Our vehicles are regularly maintained and our drivers are professionally trained to ensure the highest quality service for your Umrah journey.
Can you help with airport transfers and hotel bookings?
Yes, we specialize in airport transfers from all major airports in Saudi Arabia to your hotel. We also partner with hotels to provide accommodation and transportation services.
What types of vehicles are available from your taxi company?
We offer a wide range of vehicles including Camry/Sonata sedans, GMC Yukon SUVs, Hyundai Staria, Toyota Hiace vans, Coaster Saloons, and large buses for groups. Each vehicle is air-conditioned and comfortable for your spiritual journey between Makkah and Madinah.
How do I choose the right vehicle for my Umrah group?
Consider the size of your group and luggage requirements. For 1-3 passengers with light luggage, Camry/Sonata is perfect. For 4-6 passengers, GMC Yukon or Hyundai Staria works well. For larger groups, we recommend Toyota Hiace (up to 14 passengers) or Coaster Saloon (up to 29 passengers).
Are there special packages for elderly and disabled pilgrims?
Yes, we offer special packages for elderly and disabled pilgrims with wheelchair-accessible vehicles and specially trained drivers. We provide door-to-door service and assistance throughout your spiritual journey to ensure maximum comfort and convenience.
What is your cancellation policy?
Cancellations made 48 hours before the scheduled service receive a full refund. Cancellations made 24-48 hours before receive a 50% refund. Cancellations made less than 24 hours before are non-refundable. Special conditions apply during Hajj and Ramadan seasons.
How do I book a taxi for my Umrah journey?
You can book through our website, call our hotline at +91 526 420 009, WhatsApp at +966-58-318-9328, or email info@royalumrahtaxis.com. We recommend booking at least 1 week in advance, especially during peak seasons.
Do your drivers speak multiple languages?
Yes, our drivers are multilingual and can communicate in English, Arabic, Urdu, Bengali, and other languages commonly spoken by pilgrims. This ensures smooth communication throughout your journey.